( Blog )
Insights & updates
Notes on product, engineering, and everything we're building at Maitrii Infotech.
Aug 23, 2026
AI & Machine LearningDesigning Reliable AI Agent Workflows: Step Limits, Guardrails, and Knowing When to Stop
An AI agent that can call tools and chain its own steps is powerful and also the easiest thing in a system to send into an expensive, silent loop. The guardrails that keep agent workflows production-safe.
ai agentsagent workflowsllm orchestration
Aug 14, 2026
AI & Machine LearningBuilding a RAG-Powered WhatsApp Support Bot That Knows When to Hand Off to a Human
How our WhatsApp AI Automation Platform answers customer questions from a real knowledge base instead of guessing — RAG over fine-tuning, multi-agent routing, and why human override can never be optional.
ragwhatsapp business apiai chatbot
Aug 4, 2026
AI & Machine LearningAI Isn't Magic: A Practical Framework for Deciding What to Automate
Not every repetitive task is worth an AI pipeline, and not every AI pipeline is worth the maintenance it demands. A framework for telling the two apart before you commit engineering time.
ai strategybusiness automationwhen to use ai